At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers by Karl Albrecht is a late-1980s business and management title focused on customer service strategy, service industries and customer relations in the United States.
Edition details:
Author: Karl Albrecht
Publisher: Dow Jones-Irwin
Publication year: 1988
Binding: Hardcover with dust jacket
Language: English
ISBN-10: 1556230958
ISBN-13: 9781556230950
Condition: Hardcover with dust jacket. Jacket has age toning, rubbing, small creases and edge wear, with more wear around the spine ends and corners. Boards remain sound and the interior is clean and readable.
Collections: ALL BOOKS, ALL PRODUCTS, NON-FICTION BOOKS, VINTAGE BOOKS
Type: NON FICTION
Category: 1980S, A000, BOOKS, BUSINESS, CUSTOMER RELATIONS, CUSTOMER SERVICE, DOW JONES-IRWIN, KARL ALBRECHT, MANAGEMENT, NON FICTION, VINTAGE BOOKS
A: All our books are stored, catalogued, and shipped from our bookshop in Kenepuru, Porirua.
Each listing represents a real, physical copy in stock. This is a photo of the actual book!
Orders within New Zealand usually arrive in 2-3 working days (allow extra for rural delivery). We use Aramex (Tracked), your parcel will be picked up by the Courier from our shop at 3.30pm (Monday to Friday) so if you order over the weekend, add a little extra time.
A: Yes — local pickup is available, we are at Unit 2, 55 Kenepuru Drive Porirua - we usually can have it ready within the hour.
A: Yes. Every title is pre-owned; the condition is written in the product description. If we got it wrong, or you are unhappy, let us know and we will make it right.
A: Yes, each book is photographed individually. If you want more photos, we would be more than happy to add them, just ask!
A: Each book is individually priced based on its current market value, condition, and availability. Most of our books are collectable, vintage, many are hard to find in the 'wild'. We use actual 'sold' prices as a benchmark (Trademe, Ebay & Dunbar Slone) We try to price below market average to encourage people to start to resell books as a side hustle! We love to do bulk deals, just drop us a message!