{"product_id":"zapp-the-lightning-of-empowerment-how-to-improve-quality-productivity-and-employee-satisfaction-by-william-c-byham-ph-d-with-jeff-cox-1","title":"Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction by William C. Byham, Ph.D. with Jeff Cox","description":"Secondhand paperback good condition. This book, titled 'Zapp! The Lightning of Empowerment,' focuses on strategies to improve workplace quality, productivity, and employee satisfaction. It offers techniques and practical advice for managers seeking to enhance performance and employee engagement within an organization.","brand":"BOOKS WORTH KEEPING","offers":[{"title":"Default Title","offer_id":43618911486011,"sku":"BKWK-0449002829","price":5.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0594\/9266\/3355\/files\/6c6131173a71f538af599ff9d89fba20.jpg?v=1792985728","url":"https:\/\/booksworthkeeping.co.nz\/products\/zapp-the-lightning-of-empowerment-how-to-improve-quality-productivity-and-employee-satisfaction-by-william-c-byham-ph-d-with-jeff-cox-1","provider":"Books Worth Keeping ","version":"1.0","type":"link"}